The owner said that the property leaked the owner's information, how to reply to the owner?

1. First of all, thank the owner for his supervision and concern, and apologize to the owner, saying that the property management company has always attached importance to the confidentiality of the owner's information and will seriously investigate and take corresponding measures.

2, and then, the specific understanding of the owner's feedback content, and verify, find out the facts. If it is confirmed that there is indeed a problem of information leakage, it should be stopped and dealt with in time.

3. At the same time, explain the information security measures and management system of the property management company to the owner, and promise to further improve and strengthen the information security work to ensure the safety and confidentiality of the owner's information.

4. Finally, provide effective communication channels and solutions to the owners, feedback the results in time, and gain the trust and satisfaction of the owners.