Does the bank customer service always prompt that the transaction is abnormal?

If you receive this prompt, it means that the credit card is under risk control.

The credit card transaction is abnormal. The bank sends a text message to remind users that the credit card is in a risk control state, and users need to use the card according to regulations. For example, don't swipe your card on POS machines that skip codes, don't swipe your card at suspicious businesses, and try to keep the diversity of consumption. Only in this way can it help to lift the bank's risk control.

The credit card transaction is abnormal, which may be caused by the following reasons: the bank payment channel is being maintained and upgraded; The credit card is overdue and the card is frozen; The current transaction is risky, and the bank refuses the user's credit card payment; Card damaged or demagnetized; Consumer business is marked as suspicious by banks.

The abnormal situation of credit card transaction may be that as long as POS documents are not printed successfully, the transaction is regarded as unsuccessful, but it does not include paper jam or paper shortage. When the transaction is unsuccessful, you should check the card status and account balance to confirm whether the card status is normal and whether the unsuccessful consumption amount is recorded. If the card status is abnormal, the reason should be inquired; If the consumption amount has been recorded, you can ask the credit card center to assist in the inquiry and recall the unsuccessful consumption amount. If the credit card transaction is abnormal and the user can't judge the reason, he can directly call the customer service hotline of the issuing bank and ask the manual customer service to help the user solve the problem.