Can I cancel my reservation in the American delegation?

After booking, you can cancel the reservation, but the cancellation of the reservation needs to meet the following requirements:

According to Meituan's service guarantee, there is unsubscribe guarantee only under the following circumstances.

1. Meituan promises not to charge any extra fees from the refund service. If you need to cancel or change your reservation, we will actively cooperate with the hotel to avoid your loss as much as possible;

Second, the guarantee of unsubscribing for special reasons: after issuing the certificate of special reasons, you can unsubscribe or assist in the revision. Special reasons include death of residents, hospitalization, fracture, death of parents, children or spouses, hospitalization, etc.

3. Force majeure cancellation guarantee: If the itinerary is cancelled or changed due to force majeure, Meituan will refund the fee or difference;

4. 15 minute free refund: the service will be cancelled unconditionally, and it will be free within 15 minutes after the order is confirmed (only applicable to products with "quick return" label).

Extended data:

Several situations that do not meet the service guarantee scope of the above-mentioned US Mission:

1. You didn't contact in time and checked into other hotels by yourself;

2. Can't arrive at the appointed time or earlier than the time that the hotel can receive;

3. Change the hotel check-in date and room type without the confirmation of the US delegation;

4. Meituan or the original hotel will upgrade another room that is not lower than the original standard (the original hotel arrangement) for you free of charge;

5. You didn't actually check in or provide a real and valid check-in certificate, or the check-in person, city and date in the check-in certificate don't match the original order;

6. When we arrive at the store, the order has not been confirmed by Meituan (if the order is booked successfully, please refer to Meituan SMS/customer inquiry results);

7. Pre-purchase, and you failed to pay the room rate;

8. Orders with security transaction risks, including but not limited to orders for malicious auction and payment by peers, shall be determined by Meituan;

9. You didn't make an appointment or verify the electronic exchange code when purchasing the group purchase goods.

Reference resource source:

Meituan-Meituan Hotel Service Guarantee