Jiashan epidemic prevention center 24-hour telephone.

24-hour service hotline for epidemic prevention and control 0573-8499 1066.

In order to further improve the epidemic prevention and control work, Jiashan County announced the 24-hour service hotline for epidemic prevention and control and the on-duty telephone number of each town (street) prevention and control office, so that everyone can help each other, fight the epidemic together and tide over the difficulties together.

Service hotline consultation matters, especially emergency help matters, will be handled in a closed loop. We will communicate with the social mobilization class as soon as possible, and ITU will urge relevant towns and departments to solve it in time. At the same time, the specific matters will be included in the 12345 hotline work order system, and a closed-loop mechanism for scheduling and processing will be established and improved.

In view of the common problems and centralized needs reflected by residents' calls, through analysis and judgment, the general duty room, special social mobilization class and other platforms were docked in time, and corresponding notices were issued to 282 residential villages in 10 town.

Proactive, take precautions and remind in time. In mid-April, residents called to reflect the common problems such as the scarcity of group purchase suppliers. The district timely docked the telephone numbers of agriculture, industry and commerce, and provided corresponding telephone numbers to the community.

Benefits of epidemic prevention hotline

The social mobilization class in the district has been made clear, and there is a special person who is responsible for the daily statistics and submission of the needs of the masses, and sorting out and analyzing them according to the three categories of help, complaint and consultation. At the same time, some township service hotlines are randomly dispatched offline every day, and the "screen patrol" system of the city traffic center is combined online to urge and guide the grassroots to improve the answering rate and solving rate of the service hotlines.

Pay attention to the application of results, summarize the service hotline response to solve the situation every day, grasp the concerns of the masses, guide township cadres at all levels to help residents in time, effectively solve practical difficulties, and form a strong synergy for epidemic prevention and control.

If the operator hears that a centenarian in Zheng Hongli community of changshou road Street vomits and is positive for nucleic acid, he needs to seek medical treatment in time, and immediately get in touch with the District Prevention and Control Office, the Health and Health Commission, the Street Party Working Committee, etc., and transfer the elderly to the designated hospital.

The operator received a call for help from a foreign embassy. 1 The Germans were transferred to Fangcang. Because of the language barrier, they can't express their demands. They immediately coordinated the Foreign Affairs Office and Fangcang Hospital, established an online WeChat group, promptly eased the emotions of foreign friends and solved their urgent needs.