How to complain about Unicom?

Question 1: How to complain to Unicom customer service staff 1, call 100 10 to complain to the artificial desk 2, call 100 15 to complain to China 3, and call 12300 to complain to China, Ministry of Industry and Information Technology.

Question 2: How to complain about Unicom business hall If the staff of the business hall have business problems or service attitude problems, they can complain in the following ways:

1. Call the local customer service number 100 10 for complaint feedback, detailing the location and name of the business hall, existing problems, and your expected solution to this problem, waiting for Unicom staff to verify and handle this problem;

2. If the staff of the business hall do make mistakes and your problem is not solved in time or on the spot, you can call the complaint hotline of China Unicom Group 100 15 to make an escalation complaint.

Question 3: How to complain to Unicom Company 1? Call Unicom Company 100 10 first, but usually the problem cannot be solved. It's just perfunctory, prevarication and prevarication, but remember that this complaint must be raised, because if they don't solve the problem for you, this is a handle in your hand. 2. If it is not resolved, then call 100 10 according to the selected service to continue the complaint, and then press No.4 to upgrade to the provincial company to complain. Explain your situation, basically at this point, ordinary small problems can be solved in 72 hours. 3. Still not solved? Complain directly to Unicom head office at 0 10- 10064. Don't worry, after explaining the situation, as long as your question is reasonable and legal, make sure that a Unicom specialist such as an account manager will contact you to solve the problem within 72 hours after making this call. 4. Complain directly to the Ministry of Industry and Information Technology. On the website of the Ministry of Industry and Information Technology of Miit.gov/,, there is a DX complaint column, which specifically aims at various unreasonable clauses of DX department. For example, your broadband can only be used for 2M if you pay 4 m. For example, there is always a salesman from Unicom to call you to promote various services. In short, if you feel wronged, don't worry. We can complain directly on the website of the Ministry of Industry and Information Technology, or we can directly call 0 10- 12300 to complain to China Unicom.

Question 4: How to report operators such as China Unicom and China Mobile Hello, first of all, you must call Unicom's customer service number 100 10. Select the labor service. If the complaint is invalid, you can report it to the Ministry of Industry and Information Technology and fill in the details.

Question 5: How to complain directly to the staff of Unicom's business hall? Call customer service, go directly to the manager on duty, and strongly ask him to explain it to you. You need to get a reply. If you have audio or video evidence, the chicken complainant is finished.

Question 6: How to complain to Unicom Broadband? Look at the others.

Complaining, a little bragging, I'm good at it. At present, all my complaints can basically be solved satisfactorily.

Let me talk about my complaints about the broadband experience of China Unicom.

1.09 65438+ I installed Unicom broadband at the end of February. At that time, I said that it would cost 3 18 yuan/2M bandwidth for half a year to install after New Year's Day.

2. 1 2, someone in Unicom called me and told me that the price of broadband has increased after New Year's Day, and now it is 368 yuan/half a year.

I called 100 10 again, and the result told me it was still 3 18. I'm confused, but anyway, I signed up for broadband the other day. I'm sure I can't afford this 50 yuan at the current price, but I feel unwilling. Why should I?

3. After complaining, install it for me at the original price, and the money collection speed is very fast, and it will be installed in ten minutes.

Just a few days ago, the internet speed was ok. I specially tested it, and the download rate 160- 180KP is not bad. Let's use it like this.

In a few days, I can't do it. The speed of typing web pages is extremely slow. I called 100 10. Let me test the speed and download something for Xunlei. Thunder itself can improve the download speed. The measured speed shows normal, but the speed of opening the web page is still very slow. Daphne told me that if the download speed is normal,

6. I used it for a few days, and the web page was horribly slow. A web page could not be opened for a few minutes, and the staff came the next day. He told me that the internet speed at home is the same, which is caused by the expansion of the computer room and system maintenance. It is not clear when it will be maintained. I really can't stand it. They continued to complain, but they still said that it was no problem anyway. Shit, their technicians all admit that it is caused by system maintenance. I don't know how many days it will take.

7. After more than 20 days, I thought that the network speed was "normal" and the customer service did not give an explanation. But think about why his system is maintained, so I will pay for them. I didn't pay a penny less. Why should my service be discounted? If the service you promised can't be done, then you shouldn't make this money. So I continued to complain, and I want to refund this month's fee. I didn't make good use of this broadband to make up for a whole month, and I couldn't charge more money than I should have earned. Later, he promised to give me a free month.

8. Anyway, they think the internet speed is normal, and it's still like that, saying it's 2 meters, but it's much worse than telecommunications. Just open a few more web pages. I'll call customer service.

The customer replied that our computer room is normal, so the slow network speed indicates that your computer has a virus. I didn't even look at it, so I said there was a virus in my computer. I was so angry that I asked him to come to my house, moved my computer out and smashed it. I bought a new one to see how the internet speed was.

9. I really can't stand this internet speed. I apply for a refund. The customer service told me that there was no way to return this.

Shit, I paid the money and couldn't get the corresponding service. Should I do this? If you can't make a corresponding promise after receiving the money, you should refund the money. My complaint was later accepted, but the customer service still said that it could not be returned. At this time, I told him, would you like to have a look at the Communication Management Law of China? Believe it or not, I want to complain to the management office. (General customers are pressed down like this. If they can't return it, they won't return it. )

let me think. I can't help it Why? I should give you my hard-earned money for nothing. My money was neither stolen nor robbed. I give it to beggars in the street, and people will say "thank you"

10. The customer service replied that a refund is available, but a refund fee of 158 is required. Rely on me: suddenly said that the cost can't pass, and suddenly said that it can be refunded, but you have to pay. By this time, many users will not complain if they think it is not worthwhile. )

1 1. Then I complained again. When you have time, dial 12300 (specifically complaining about China Unicom, telecommunications and mobile).

The customer service replied to me the next day, and the fee can be refunded, but it will take a few days and go through the process.

I specially called 100 10 to ask them to check. There is a record on it, and I agree to refund the fee. I can't escape now, just wait until the money is refunded to my account, and my complaint is successful again.

China Mobile, China Unicom and China Telecom are all the same. If you can't return it, try not to return it. Maybe someone will say I'm serious. Actually, think about my hard-earned money ... >>

Question 7: How to complain about Unicom's customer service? Your 96C package only contains a 550-minute phone number, and you will be charged 0. 15 yuan/minute for roaming to other places. It is recommended that you use Class B as a more cost-effective package, including 450 minutes of domestic voice calls and national roaming. The change package will take effect on May 1 day. Unless you kindly apply, you have to pay the 96 yuan fee every month.

Question 8: How do Unicom users report their mobile phone numbers? The new SMS reporting number unifies the original reporting numbers of China Mobile and China Unicom. Users can report spam messages directly to 1232 1.

At the same time, users can still complain through the original platform of China Mobile Unicom.

China mobile users can forward it to "10086999" or call "10086" to report;

Users of China Unicom who receive spam messages can forward them to the "100 10" SMS complaint reporting platform.

Question 9: What is the complaint telephone number of China Unicom? How to call 1 and 100 10 to complain manually?

2. Call 100 15 Unicom Group to complain.

3. Call the Ministry of Industry and Information Technology Telecom Complaint Phone 12300.

Tell the customer service, the address of the specific business hall to complain about, the name or job number of the salesperson, or the location of the counter, handle the business, the reason for the complaint, and wait for a call back.