Grid management information system

Establishing grid standard specification system

According to the principles of geographical distribution, territorial management and status quo management, the people in the jurisdiction are divided into several grid-like units, and then according to the divided grid structure, the public service resources are equally integrated, the members of the government service team are increased, and the residents in the grid are provided with diversified, refined and personalized service functions, so that grid managers can operate each grid independently from point to point, so that all the work carried out by the government can be refined.

Integrating social resources and establishing basic information database

The basic database of "Grid Management" is constructed by combining local grassroots survey data with the existing data of various professional departments (public security, civil affairs, real estate, family planning, politics and law, party building, etc.). ). The database has the functions of adding, updating, deleting, searching, querying and counting. It can not only reflect the basic situation of each household in the grid, but also reflect the overall situation of a certain aspect or category in a certain area, which provides a convenient way for government leaders and staff to obtain data.

Establish a diary of people's feelings and close the relationship between the party and the masses

The diary of people's feelings is an important embodiment of party member's contact with the masses. The person in charge of the grid regularly visits the masses, and then writes down the log of this visit or experience, which can involve any problems found during the visit. Finally, deal with the things described in this log in detail. If you can't solve it yourself, you can also start the process and map it to the service module for reporting. Moreover, after each problem described in a log is dealt with, the effect of this treatment should be evaluated. The superior can also supervise the service frequency and quality of the grid service team through the log and evaluate the service team.

Establish a service module to solve practical problems for the masses.

Grid service team members collect all aspects of the masses' reflections and demands through SMS platform, mass visits and regular home visits by group service personnel, and then enter them into the system for acceptance. For all kinds of events accepted, first of all, relevant units and personnel at grid, community, town (street), county and city levels will handle them. The acceptance, handling, completion and feedback evaluation of each event can be fully reflected on the platform, and can be classified and queried according to the event type, responsible person, processing time and other factors. Leaders at all levels can understand the progress of handling and supervise through the platform according to authorization.

Establish an interactive platform for short messages and strengthen the interaction between the party and the masses.

Set up a unified special service number in the city and submit various suggestions and demands to registered communication tools (mobile, Unicom, PHS, etc.). People in each grid can quickly handle and reply after accepting it, and release all kinds of information to all kinds of specific groups in the form of short messages.

Establishing evaluation system to improve grass-roots ruling ability

The assessment is divided into several parts: the specific assessment of grid business functions, such as public opinion logs, services, improvement of basic data, and satisfaction rate of people's needs. , this is a specific business application evaluation; Performance evaluation, mainly for grassroots cadres' campaign or pre-appointment commitments, to make corresponding assessment and comparison; Key indicators assessment (KPI assessment); The overall cadre work is on display. Friendly interface and simple operation;

In-depth management and control of the system from the aspects and angles of network security, system security and equipment security;

The platform has strong expansibility;

The architecture ensures the advancement, stability and reusability;

Multi-terminal access and multilingual support;

Good compatibility and strong load capacity.

Definition of 1. Grid: Grid management directly represents the refinement of management units. In essence, it is a mechanism innovation of administrative management and social management aimed at the disadvantages of the current management system. It is to implement the requirements of "three basics and one grasp" according to the change of leadership style, promote the overall sinking of people, finance, materials, rights and responsibilities, and strengthen the systematic reconstruction of grassroots infrastructure.

2. Grid core: With grid management as the carrier, differentiated responsibility as the guarantee, and information platform as the means, promote integration and share responsibility, form a governance structure that effectively connects and supports community (village) management, service and autonomy, and realize the effective implementation of government responsibilities, especially market supervision, social management and public service responsibilities at the grassroots level.

3. The significance of grid: First, it is urgent to solve the shortcomings of the current management system and strengthen the implementation of government responsibilities; Secondly, it is an effective carrier to change the style of leadership and deepen the long-term mechanism of "persisting in relying on the masses to promote the implementation of work"; Thirdly, it is an effective measure to strengthen the supervision and management of cadres and strengthen the construction of cadres.

4. Basic grid architecture: define a goal, adhere to two principles, refine the three-level grid, build a four-level platform, and form a five-level linkage.

5. Clear objectives: strive to create a stable, orderly and harmonious development environment and people's living environment.

6. Adhere to two principles: First, low cost, high efficiency and sustainability; Second, integration, clear responsibility, joint and several responsibility, and accountability step by step.

7. Three-level grid: the first-level grid is the township (town) office, the second-level grid is the village (community), and the third-level grid is the village group (building, courtyard and block).

4. Four-level platform: a social public management information platform networked by cities, counties (urban areas), township (town) offices and villages (communities).

5. Five-level linkage: cities, counties (urban areas), township (town) offices, villages (communities) and villagers' groups (buildings, hospitals and blocks) are jointly responsible by the local party committees and governments, functional departments and mass work teams, and the leaders are subcontracted step by step, thus building a work pattern of "everyone is responsible".