What if I lose my bank card?

Hello, the oral loss reporting and replacement of ABC debit cards are handled as follows:

You can report the loss of your debit card orally through the following channels to ensure the safety of your account funds: 1.

Zhang Yin: Please log in to Zhang Yin APP, click "Home-My Account" and click Report the Loss.

Enter the debit card number to enter the details page, and click "Report Loss" to operate. 2. Online banking: Please

Log in to personal online banking and click "Account → Bank Account → Debit Card > Account Management 1

Customer service hotline: Please call ABC's 24-hour customer service hotline 95599.

Handle oral loss reporting through self-service voice or manual transfer service. 4. Self-service terminal: through self-service

For the service terminal, select "Report the loss by card/discount" and enter the card number and payment password to report the loss.

5. Counter: Please show me your valid national ID (or ID number) and password.

Report the loss orally at any outlet (the agent is allowed, but both the agent and I must provide it.

Original and photocopy of valid ID card).

Tips: If your debit card is lost, please report it orally in time. If the loss is not reported, the risk of account funds shall be borne by the head of the household.

Two, the debit card report the loss of replacement, the cardholder must bring valid identity documents to the issuing bank.

A network (except Ningxia, Hainan, Shandong and Guangdong) can't handle it. When the card is replaced,

If you forget the payment password, you should report the loss of the password in writing and then apply for a replacement card.

The first six card numbers are 622848, 622845, 622846 and 622849, which have been implemented nationwide.

Inter-provincial, inter-provincial and inter-city loss reporting and replacement cards (non-instant business card printing). Tips: 1. take for example

You haven't reported the loss yet. I suggest you report the loss orally through handheld banking, online banking and other channels as soon as possible. 2.

In order to implement the regulatory requirements and prevent telecom fraud, please consult the handling outlets for specific business handling.

If the first six digits of your debit card number are 622848, 622845, 622846 and 622849, please hold the card.

Citizens can choose to keep their original cards when they report the loss, make up their cards or make up their cards at any ABC outlet in China.

Card number,/kloc-get a new card within 0/5 working days. Do other debit cards support card replacement with the same number?

The replacement card needs to be verified with the outlets within the jurisdiction of the issuing bank. Tips: 1. Due to the business processing in various regions,

There are differences, please refer to the actual handling of outlets for details. 2. The replacement card with the same number has been reported lost, but it has not been collected.

The card status before the new card is written to report loss, card payment stopped and not enabled. Only the cardholder can use it after receiving and activating it himself. Remittances can be received normally during card replacement (over-receipt is not supported

Level online banking).

(Answer time: March 27th, 2023. In case of business changes, please refer to the actual situation. )