How does the Ministry of Industry and Information Technology manage the unknown deduction of mobile phones?

According to the website of the Ministry of Industry and Information Technology, recently, the Ministry of Industry and Information Technology vigorously checked the hot issues of communication services involved in media reports. In response to media reports of unknown mobile phone charges, spam messages, harassing calls and other issues, the Ministry of Industry and Information Technology said that it has urged telecom companies to immediately correct the wrong charging behavior, and asked users to actively push the communication fee information to users by SMS every month from next month, so that users can clearly understand their consumption.

The Ministry of Industry and Information Technology attaches great importance to the problems reported by the media, such as unclear mobile phone charges, spam messages and harassing calls. , and has organized relevant communication administrations and basic telecommunications enterprises to carry out work from three aspects: First, urge telecommunications enterprises to immediately correct the wrong charging behavior, and require basic telecommunications enterprises to take the initiative to push the communication fee information to users by SMS every month from next month, so that users can clearly understand the consumption. Second, immediately verify the specific issues and typical cases involved in the report. 3 1 SMS port for sending spam messages has been shut down, 82 telephone numbers and related numbers suspected of disturbing people by marketing have been disposed of, the enterprises involved have been interviewed, and they have been ordered to conduct comprehensive self-examination and rectification. After the situation is ascertained, the illegal enterprises will be dealt with according to law and the responsibility of those involved will be investigated. Third, draw inferences from other countries, deeply analyze the root causes of problems, plug management loopholes, comprehensively improve the level of operational services, and strive to create a good information communication environment for the broad masses of the people.

Previously, the Ministry of Industry and Information Technology has formulated a special plan to deal with harassing calls in conjunction with more than ten relevant departments, and recently organized a special campaign to comprehensively rectify harassing calls. First, strengthen the management of communication business and resources, strictly control the channels of harassing telephone communication, and prevent communication resources from being used for marketing to disturb the people. Second, multi-sector joint action, strengthen source governance, standardize the business promotion behavior of businesses in various industries, and rectify the chaos of marketing disturbing the people. The third is to improve the technical prevention ability and strengthen the early warning, monitoring, identification and interception of harassing calls.

The Ministry of Industry and Information Technology will actively cooperate with relevant departments to deal with relevant violations in the gray interest chain involved in media reports.

It's really time to take care of it. Arbitrary charges.