Why can't I use Yan characters for my QQ number?

The use of Yan characters may be influenced by the following factors:

1. Account restrictions: QQ accounts may have some restrictions, especially for newly registered accounts or accounts with abnormal activities. In some cases, these accounts may be restricted from using certain functions, including sending text. This is to ensure the safety of users and prevent abuse.

Solution: If your account is newly registered or has abnormal activities recently, it is recommended to contact QQ customer service for consultation and solution.

2. Version compatibility: If you use the old version of QQ software, it may not be compatible with the latest characters. New characters usually need newer software versions to support them.

Solution: Try to upgrade to the latest version of QQ software to ensure that you can use the latest emoticon message function.

3. Network connection problem: Sometimes, due to unstable network connection or other network problems, it is impossible to send the text normally.

Solution: Check whether the network connection is normal. You can try to reconnect to the network or use QQ in other network environments.

4. Other restrictions: Depending on your account type, region or other settings, there may be other restrictions, for example, you can't send photos in some chat groups or official WeChat accounts.

Solution: Confirm whether there are any restrictions related to it, and check the relevant settings or contact QQ customer service for support.

If the above solutions can't solve your problem, it is recommended to contact QQ customer service directly for further help and support.