How to inquire about the booking information of train tickets?

There are five ways to query the information of purchased train tickets:

1. When booking tickets, passengers can check the short messages and emails sent by Railway 12306, which contain detailed train information.

2. Log in to official website with the account number 12306, and click "Completed Order" to inquire about the details of purchased tickets according to the travel date or booking date.

3. Bring the original ID card of the passenger and pick up the ticket at the nearby train ticket sales point and the ticket window of the railway station. The staff will inform the passengers of the tickets booked and ask if they need to pick up the tickets.

4. Passengers can also check the ticket information at the self-service ticket pick-up machine, click "Internet Ticket Pick-up" and swipe their ID cards in the designated area according to the prompts, and all the purchased ticket information will be displayed on the display screen.

5. Passengers can also call 12306 customer service telephone to inquire about the information of the reserved train tickets.