How to renew the tour guide card?

One after another, tour guide friends have received reminders to update their electronic tour guide cards.

Then how to continue?

1. How often does the tour guide pass change?

Check the validity period of the electronic tour guide card. The tour guide card is valid for three years, and you need to apply for a replacement three months before the validity period.

3 months in advance at the earliest and 10 working days at the latest. You can apply for the electronic tour guide card before it expires! ! Note: You need to change it only after receiving SMS notification! The electronic tour guide card is valid for three years!

If you have received the above message, please read the following carefully.

According to article 13 of the measures for the administration of tour guides, "the tour guide card is valid for 3 years. If the tour guide needs to continue practicing after the expiration of the tour guide certificate, it shall apply to the local tourism authorities through the national tourism supervision service information system within 3 months before the expiration of the validity period. "

1. How often does the tour guide pass change?

Check the expiration date on the National Tour Guide House app. The tour guide card is valid for three years. You can apply for renewal within three months before the expiration (within three months, you don't need to apply three months in advance).

2. How to apply for a new tourist guide card?

1, opening a national tourism supervision service platform.

Website: (pay attention to computer operation)

2. Click the guide entry to enter, and after logging in, enter the "Guide Basic Information" page.

When the blue word "Apply for renewal of tour guide card" appears, click the blue word and submit the application in turn according to the prompts. If the blue word "apply for renewal of tour guide card" does not appear, it means that it is not time to apply for renewal of tour guide card.

3. Enter the page

When the blue word "Apply for renewal of tour guide card" appears (as shown in the figure), click the blue word and complete the application in turn according to the prompts.

4. Upload the required materials

5. Upload ID card photos and ID card photos, and pay attention to fill in the validity period of the ID card.

6. Check the box, and then click Next.

7. After the information is verified, submit it for review.

8. Waiting for approval

After the application is submitted, it will be audited by the registered unit (travel agency or tour guide association) and the Municipal Tourism Bureau, which generally takes several working days to complete the audit. After the approval, go to the local tourism bureau for renewal.

3. Why didn't some people receive the SMS notification reminding them to renew their tour guide cards?

Whether the existing mobile phone number is consistent with the mobile phone number registered on the platform.

If you need to change your mobile phone number:

1. Please log in to the national tour guide service supervision platform by computer, enter "Modify Basic Information", change the new phone number to a registered account (the original mobile phone number that needs to be registered in the system receives the verification code), and do not re-register the registered account with the new number (once the new mobile phone number is registered, it will be complicated to apply for change, and the approval process will be long, which will affect the work of tour groups)!

2. Report the newly used telephone number to the subordinate unit in time.

Frequently asked questions about unsuccessful audit and rejected application:

1. The membership fee is due.

2. Information check: ID card and photo.

The login account of the national tour guide service supervision platform is the mobile phone number applied for registration. Please don't register with someone else's mobile phone number, and please don't change your mobile phone number easily.

Once you don't use the original number, you will not be able to log in and use the "National Tour Guide House APP" normally, which will affect the delegation.

Note: the tour guide card is attached by the travel agency, and you can continue to use the original uploaded contract before the contract expires; If the contract has expired, it needs to be re-signed with the travel agency.

FREQUENTLY ASKED QUESTIONS

1. Hello, can I change the registration institution at the same time when I apply for renewal of the tour guide card after its expiration? Or should I change the registration institution in advance before applying for renewal?

A: Tour guides can only apply for changing their working institutions after the contract is dissolved, terminated, cancelled and the contract expires. The operation steps are as follows:

First, enter the home page and select Contract Management.

Second, choose to terminate/terminate the contract

Third, choose the corresponding change method and wait for the newly affiliated travel agency or tour guide association and tourism bureau to review!

2. I took the tour guide qualification exam in 2004, and I haven't re-examined it since 20 15. Is it valid for life?

A: The policy that the qualification certificate is valid for life is stipulated after 20 13. The previous qualification certificate has an automatic cancellation mechanism. It is recommended to check with the local tourism bureau whether your qualification certificate has been cancelled. If it is not cancelled, it will be valid for life.

3. Excuse me, the electronic tour guide card has been cancelled. Can it be reissued in the future? Will the tour guide qualification certificate expire?

A: You can apply again. Tour guide qualification certificate is valid for life.

The tour guide card has expired for three years. Can I apply for a tour guide card without a tour group?

A: Yes, it isn't. When you want to take a tour group, you can apply for an electronic tour guide card again.

5. How to continue learning a new foreign language or change grades?

A: The language and level of tour guides can only be changed by passing relevant national examinations. If a new language qualification certificate is obtained or the level is improved, the competent department of the Tourism Bureau will grasp this information and update it automatically in the system. Tour guides do not need to apply for changes at the Tourism Bureau.

6. The mobile phone number has changed and the password has been forgotten. How to log in to view the Electronic Tour Guide Card?

If you change your mobile phone number, forget your password, and don't change the bound mobile phone number in the system in time, you can only contact the local tourism authorities!

Reminder: If your mobile phone number has been changed, but you still remember the original mobile phone number and login password, remember to change your mobile phone number in the background settings so that you can log in and retrieve the password through the new mobile phone number in the future.

7. How can I get help if there are still problems in the replacement process?

There are three ways:

A. Through consultation: There are various viewing help systems for replacing the electronic tour guide card, including user's guide, teaching videos, frequently asked questions, etc.

B. If the above problems cannot be solved, please note that there is "Customer Service Online" in the lower right corner of the website, and the response speed is quite fast! ! !

C consult the local municipal tourism bureau or its affiliated travel agency or local tour guide association. (This channel is especially recommended. After all, we have to deal with these units all the time during the application process. The implementation of electronic tour guide cards in different regions may be different, so it is most convenient to ask them directly if there is anything. )

8. What information do I need to change the calling place?

9. I registered an electronic tour guide card, but I didn't receive a physical tour guide card. What should I do?

When applying for an electronic tour guide card, a tour guide will print and issue a "tour guide identification card" after it is approved by the local tourism bureau (the tourism bureau will often issue the identification card to travel agencies and local tour guide associations, which will directly issue it to tour guides). Due to the production progress, the issuance time of ID cards is not synchronized, so the tour guide only needs to wait patiently for the issuance notice from the affiliated unit.

10. Excuse me: What does it mean to display that the user login has expired after entering the mobile phone number and verification code on the National Tour Guide House App?

APP background server is unstable. Please use your computer browser to log in and use related functions/unattended/login recently.