I am a financial worker. My desk is located in the east of the room. I sit at my desk and work. I want to put rich bamboo. Which position is suitable for my career?

The office is a comprehensive department and the hub of the coordination organization, connecting the preceding with the following, communicating inside and outside, coordinating the left and right, and contacting all parties. The work is complicated and complicated. The main duties of the office are to "participate in government affairs, manage affairs and provide good services". The director of the office is the "housekeeper" of a unit. How to be a good office director and give full play to the functions of the office, the author talks about a little superficial understanding according to his own work practice.

First, establish "one concept" and enhance the sense of responsibility and mission in doing office work well.

Since the beginning of this year, influenced by international market prices, domestic prices have shown an upward trend, and the task of price management departments is even more arduous. The new situation and new tasks put forward new and higher requirements for office work. In order to adapt to the new situation and tasks, we must establish a new concept that the office is the service department, the office director is the waiter, and the office work is for the leadership, the grassroots and the masses. How can we do a good job of service?

First, have a sense of responsibility. To do a good job in office work, we must have a high sense of responsibility and establish the concepts of "zero distance service" and "zero error service". Office work is no small matter. Any mistake in any link will affect the overall work. Such as compiling and distributing information, circulating documents, submitting documents, drafting official documents, etc. These seemingly trivial things, but each one is related to the overall situation. Delaying is a big deal, delaying the work. A high sense of responsibility is the premise of doing a good job in the office. As the director of the office, we must maintain a highly responsible spirit, meticulous attitude and rigorous and meticulous style, treat every job seriously and practically, and ensure the normal operation of the whole work.

Second, we should have sincere feelings. We should firmly establish the concept of sincere service, be warm and courteous to people who come to work in our company, that is, "greet people with a smile, give up your seat, warm your heart with a cup of hot tea, and treat people with sincerity", and put an end to the phenomenon of "it is difficult to get in, face ugly, words ugly and things difficult". Internally, be sincere. Getting together is the need of our career and a rare fate. We should care for each other, love each other, help each other, understand each other and respect each other. We should strive to create a United, harmonious, warm and harmonious office atmosphere, strengthen moral cultivation, take the overall situation into account, and be modest and tolerant. Look at the strengths of others and always think about your own shortcomings; Blame yourself with the heart of blaming others, and forgive others with the heart of forgiving yourself. Full of sincerity and sincere feelings is the key to good service. The service should be warm, sincere, patient and meticulous, with more contact, discussion, coordination and communication, and insist on treating people with sincerity, reasoning and affection.

Third, we should have the concept of efficiency. It is necessary to establish the concept of "time waits for no one, seize the day", have a strong sense of time and a pragmatic and resolute work style, so as not to shirk, argue, delay, perfunctory and stay overnight. It is necessary to earnestly implement the responsibility system of first inquiry and the time-limited completion system, establish statements and establish banks, handle urgent matters urgently, handle special matters specially, handle important matters quickly, and complete various tasks on time with good quality and quantity. We should pay attention to exploring and grasping the characteristics and laws of office work, and form a working mechanism with high efficiency, coordinated operation and standardized behavior.

Second, we must find the right position and be a good staff and assistant to the leaders.

The office is the general staff department, the "think tank", the information center and the right-hand man of the leaders. As the director of the office, you must find your own position. Being a good leader's staff and assistant is the accurate positioning of an office director. How to be a good staff officer and assistant must do the following:

(a) diligent in investigation and study, focusing on summary and analysis. The director of the office should work around the center and coordinate all aspects. Paying attention to proper limit in the work, ensuring that the responsibility is in place and the work is not offside is both a working principle and a working method. We should learn to investigate and study in busy and tense work, be diligent in data accumulation, be good at summarizing and analyzing, provide all kinds of information and materials for leaders' decision-making in time and accurately, give full play to the initiative of work, and think more ideas and ways. We should profoundly grasp the principles and policies of the Party and the country, grasp the ever-changing international and domestic situation, grasp the working ideas of leaders, pay attention to the speeches of leaders on different occasions and their views on some specific issues, be good at systematically summarizing and summarizing the scattered thoughts of leaders, grasp the ideological pulse and thinking trend of leaders, and effectively provide targeted services for leadership decision-making. So as to meet the needs of leaders who want to lead, lead urgently and help them, and shift the focus of office work to being a good leader's decision-making staff. Through regular investigation and study, we can provide effective information for leaders in time, accurately and comprehensively, and provide scientific reference for leaders to make correct decisions.

(2) Be good at managing affairs and play a coordinating role. The director of the office should always stand at the height of the overall situation, resolutely implement the spirit of superiors, and assist leaders in coordination. First, the service does not add chaos. We should try our best to reduce trivial matters for leaders and let them concentrate more on thinking and grasping major events. When dealing with daily affairs, we should be reasonable in accordance with the law, abide by rules and regulations, take away power, be in place, be offside, make up Taiwan, and help Taiwan without adding chaos. The second is to solve the problem without worrying about it. Pay attention to enhancing the predictability of work, guard against possible problems, control and solve contradictions in the bud, don't hand in problems as soon as possible, take a detour when there are difficulties, dare to face contradictions, be good at resolving contradictions, shelter leaders from the wind and rain, and share problems. Third, it is not a mistake to achieve something. The director of the office must be mindful of the overall situation, be careful in calculation, learn to "play the piano", make overall plans and make scientific arrangements, and devote himself to the standardization and institutionalization of office work management, so as to be busy but not chaotic, complicated and orderly, with no mistakes in major events, no leaks in minor events, and all work in good order and interlocking.

(3) Dare to do a good job of supervision and promote the implementation of the work. Supervision is an important link to ensure the implementation of leadership decisions and an important function of office work. Dare to supervise and be good at supervision are the basic duties and requirements of the office director. How to do a good job of supervision, we should mainly do the following: First, we should highlight the key points. Focusing on the work arrangements of the county party Committee, the government and the higher authorities, close to the overall focus, the work style has changed from passive to active, and the work focus has changed from re-arrangement to re-supervision and implementation. Don't prioritize, it's not upside down, just grab your eyebrows and beard. We should be good at grasping the main contradictions, identifying the key links, prioritizing, taking a clear-cut stand and commanding the overall situation. The second is to improve the mechanism. There are no rules, Fiona Fang. It is necessary to establish and improve various work systems, so that there are rules to follow, rules to follow, and clear job responsibilities. It is necessary to carefully formulate work objectives and plans, so that there are plans at the beginning of the year, monthly arrangements, quarterly notifications and general comments at the end of the year. The third is strict assessment. According to the division of labor, each person's work objectives are quantitatively assessed, and suggestions for rewards and punishments and suggestions for improving the mechanism and promoting the work are put forward according to the assessment. Strengthen the supervision of the overall work, so that there are plans in advance, tracking in the event, and feedback afterwards. Persevere in the supervision and implementation, and propose solutions to the problems existing in the implementation of the work.

Third, strengthen the quality and give full play to the comprehensive efficiency of the office.

The key to being a good office director and doing a good job in office work lies in his own comprehensive quality, which is the basis and premise of giving full play to the comprehensive efficiency of the office.

First, strengthen theoretical study and strive to improve their own quality. First, study hard. Change passive "asking me to learn" into active "asking me to learn", study Deng Xiaoping Theory and Theory of Three Represents persistently, implement Scientific Outlook on Development, arm our minds with scientific theories, and constantly improve our theoretical and political quality. We should systematically study laws and regulations, principles and policies, market economy and modern science and technology. Through learning, broaden your horizons, update your knowledge, and constantly improve the service level of employees. Secondly, we should learn and use it. Learning should be planned and focused, so as to enhance the systematicness and pertinence of learning. In order to solve the contradiction between busy work and many affairs, we can take the method of breaking up the whole into parts and squeezing time to study as much as possible; Sincerely learn from leaders and humbly learn from peers; Learn newspapers and periodicals, learn models. Adhere to the integration of theory with practice, study and use, study hard and think more. Through dribs and drabs of accumulation, we can gather sand into towers and armpits into furs to achieve a qualitative leap. The director of the office should constantly improve the ability of keenly discovering problems, dialectically thinking and solving problems scientifically, and constantly strengthen the comprehensive coordination ability. The drafting of manuscripts should have a sense of quality, strive to overcome the empty, boring and lengthy style of writing, strive to have new ideas, new angles and new artistic conception, enhance the policy and vividness of manuscripts, and strive to improve the quality and efficiency of manuscripts. Forging noble personality, having rich knowledge and mastering superb coordination art are the basic requirements for being a good office director.

Second, we must strengthen the sense of dedication and do a good job in logistics services. Office work is not only trivial and hectic, but also in the middle of the cracks, with both criticisms from above and complaints from below, which is difficult to adjust. To this end, the director of the office must enhance the sense of service as a logistics minister, regardless of fame and fortune, selfless dedication and down-to-earth, diligent and pragmatic style. It is necessary to grasp the forward-looking nature of the work and make clear what to do and what not to do; What to do first, then what to do; Do something, do something; It is necessary to grasp the sense of proportion and be timely and moderate. We should learn to convey information artistically, pay attention to adopting different expressions according to different objects and situations, be objective and fair, adhere to principles, have a cordial attitude, have a cordial tone and have a clear meaning, so as to achieve the purpose of coordinating relations, promoting unity, enhancing cooperation, resolving contradictions and improving work.

Third, we should strengthen honesty and self-discipline and establish a good image. We should take "doing things fairly and being clean" as our basic principle. The director of the office is not the leader of the unit and has no power, but because he is around the leader and at the center of various interests, he is often highly regarded and deeply loved. In this regard, we should always keep a clear head, pay attention to strengthening party spirit and moral cultivation, be strict with ourselves, be honest and set an example, constantly dilute the aura brought by this "post" around the leaders, strengthen the responsibility entrusted by this "post", resist bad atmosphere, consciously accept supervision, build a defense line against corruption and change, and establish a good image. First, we should dare to carry out self-criticism and sincerely accept criticism from others. Only if you are willing to accept criticism, can you have self-knowledge, and you can correctly understand yourself and make clear the gap in your work. Only by constantly analyzing ourselves can we correct our shortcomings, make up the gap and constantly improve our own quality. The second is to maintain high innovation morale. We should constantly emancipate our minds, strive to blaze new trails and overcome difficulties. Always maintain a good mental state. In the face of heavy work pressure, difficulties and setbacks, do not shrink back, do not shrink back, go forward bravely, full of firm belief, optimism and hope of victory. The third is indifferent to fame and fortune. Office tasks are heavy, demanding, responsible, hard and busy. The director of the office should have the spirit of being willing to be poor, willing to contribute and willing to endure hardships. He should look down on power, fame and fortune, honor, gains and losses, be hard-working and tolerant, and regard the efficiency construction of "meticulous, striving for perfection and travel-stained" as a project that can never be completed. The new situation and tasks put forward new requirements for the efficiency construction of local tax authorities. The county's local tax system should conscientiously implement the spirit of the 17th National Congress of the Communist Party of China, continue to adhere to the principle of "one guarantee and two improvements" in accordance with the work arrangements of provinces, municipal bureaus, county committees and county governments, further emancipate the mind, constantly innovate management, conscientiously implement the requirements of "five highlights and five improvements", continuously strengthen the work execution and implementation force, further promote the efficiency construction of organs, and make every effort to build service-oriented local tax organs to better serve economic and social development and taxpayers.

First, highlight the optimization of services and improve service effectiveness.

(1) Further simplify administration and decentralize power. In accordance with the principle of "liberalization", we will further simplify the examination and approval management of preferential tax policies within the scope of tax policy authority, put preferential tax policies in place in time, and support local economic development.

(2) Fully support the construction of people's livelihood projects. Insist on paying equal attention to taxes and fees, achieve "two burdens and sharing", vigorously organize tax revenue, and provide reliable financial guarantee for the construction of people's livelihood projects. Actively implement the reform of "one-vote multi-fee" collection of social security fees, promote the standardized management of social security fees, improve collection efficiency, reduce collection costs, and facilitate payers. Comprehensively do a good job in the collection and management of medical insurance premiums for urban residents, conscientiously implement local preferential tax policies to support the construction of people's livelihood projects, play a regulatory role, and promote the realization of the "five haves" goal of social construction.

(3) Earnestly implement various preferential tax policies such as encouraging independent innovation and promoting energy conservation and emission reduction. Make full use of the active tax policy, vigorously support the development of high-tech enterprises, encourage independent innovation, promote energy conservation and emission reduction, and promote economic restructuring and development mode transformation. On this basis, we will strengthen the tracking of the implementation of preferential tax policies, carry out special inspections focusing on encouraging independent innovation and promoting energy conservation and emission reduction, and ensure that all policies are in place.

(4) Pairing service "86 1" action plan. While doing a good job in the pairing service of the original project of "86 1" action plan, we should follow up in time according to the richness and perfection of the project library of "86 1" action plan, open up a "green channel", provide tax policy consultation in all directions, and provide "one-on-one" service to help enterprises solve tax-related problems in time.

(5) Seriously implement the two "100" measures. On the basis of continuing to do a good job in the "3456" tax service standard, combined with the actual tax work, we will conscientiously implement the "Three Service Measures of Anhui Local Taxation System 100" and the "Measures of Anhui Local Taxation System to Promote National Entrepreneurship".

(six) optimize the management and service of the tax service hall. Deepen the construction of the local tax window of the standardized tax service hall and the government service center. Improve the one-window management, one-stop service, one-account deposit and one-vote collection, and strengthen the management of 12366 tax service hotline. Actively carry out tax service assistance and provide personalized tax service for different groups. Strengthen the construction of tax payment credit system and establish a long-term mechanism to optimize tax payment services. Adhere to the shift of work focus to the grassroots level, extend services to the grassroots level, strengthen the quality and skills training of window tax collectors, and enhance service capabilities. The implementation of the business backbone shift system and the administrative leadership spot check system to improve service quality. Carry out "tax service evaluation" activities to facilitate taxpayers' service supervision and promote rectification and upgrading.

(seven) continue to promote the "two burden reduction" work. Further simplify the tax procedures, simplify and unify the taxpayer's application materials, actively promote various forms of declaration and payment, such as mail declaration, telephone declaration, online declaration, bank outlet declaration and agency declaration, encourage qualified places to handle relevant tax-related matters, and jointly carry out tax inspection to effectively reduce the taxpayer's tax burden. Further streamline reporting, appraisal, commendation and inspection, and give sufficient and reasonable preparation time to materials and reports that really need to be reported at the grassroots level; For consultation and instructions at the grass-roots level, we should reply within a limited time, so as to answer questions and effectively reduce the workload at the grass-roots level.

(eight) solidly promote the construction of modern sub-bureaus. Conscientiously implement some opinions of provincial and municipal bureaus on promoting the construction of modern sub-bureaus, extend the construction of standardized sub-bureaus around "one guarantee and two improvements", further strengthen tax payment services, focus on introducing modern management concepts, focus on improving the application level of modern technology, accelerate the training of modern tax talents, and make grass-roots sub-bureaus a strong collective with strong politics, fair law enforcement, standardized service, scientific management and exquisite business. In order to better organize income and support economic and social development and make a positive contribution to the overall requirements, according to the basic principles of people-oriented, encouraging innovation, grasping points and areas, classified implementation, and pursuing Excellence, four key points are highlighted: supporting local economic and social development according to modern service concepts, improving tax management level by using modern management concepts, improving tax collection and management efficiency by means of modern technology, and highlighting the construction of professional teams by modern talent structure. It is necessary to establish a work responsibility mechanism and effectively strengthen organizational leadership; Make plans carefully, define objectives and tasks, and implement them step by step; We should adhere to typical demonstration, classified guidance, strict assessment and overall promotion.

Two, highlight the administration according to law, improve the level of law enforcement

(nine) to strengthen the publicity of tax law. Adhere to the principle of "three closeness" close to the overall situation, close to taxpayers and close to reality, grasp the key points of publicity, constantly improve tax publicity, innovate publicity forms, integrate publicity resources, and strive to form a big publicity pattern. We will continue to do a good job in popularizing the law during the Fifth Five-Year Plan, and extensively carry out tax publicity activities such as "entering organs, villages, communities, schools, enterprises and units", popularize tax law knowledge, and focus on publicizing the new enterprise income tax law and its implementation regulations to serve people's livelihood. Seriously organize and carry out daily tax publicity and special tax publicity activities. Guided by the needs of taxpayers, we will carry out various forms of personalized tax publicity.

(10) Vigorously promote the openness of government affairs. Vigorously promote the construction of "sunshine local tax". All government affairs management and tax-related matters should be based on the principle of publicity, and existing tax laws, regulations and policies should be made public except those involving state secrets, business secrets and personal privacy protected according to law. Continue to carry out "sunshine inspection". Actively promote the openness of administrative management, major decisions, important situations and key work arrangements, the selection and appointment of cadres, the recruitment of civil servants, the allocation and use of large amounts of funds, the establishment of infrastructure projects, and the procurement of important materials. , so as to protect the right to know, participate and supervise the local tax cadres and workers.

(eleven) to rectify and standardize the tax order. Focus on the personal income tax of high-income industries such as real estate and building decoration, catering and entertainment, tobacco, electricity, finance and insurance, securities, etc., and organize special inspections of local taxes. Carry out special inspection activities for ordinary invoices and severely crack down on the manufacture, sale and use of fake invoices. Actively promote the publicity system of major cases and the exposure system of typical cases, and increase the investigation and punishment of major tax-related illegal cases and reported cases. Strengthen the analysis of audit cases and the application of results, so as to promote management through investigation and governance through investigation. Strengthen cooperation with the State Administration of Taxation, Public Security Law and other departments, improve the joint meeting system for investigating and handling tax-related illegal cases, and form a joint effort.

(twelve) to strengthen the supervision of tax law enforcement. Deepen and improve the tax law enforcement responsibility system. Continue to carry out the annual comprehensive inspection of tax law enforcement, timely correct the problems existing in tax law enforcement, and standardize tax law enforcement. Consolidate and expand the achievements of tax legislators and give full play to the role of tax legislators in law enforcement supervision. Continue to do a good job in reviewing, checking, referencing and filing tax regulatory documents. Strengthen the trial of major tax cases. Do a good job in tax administrative reconsideration, administrative punishment and hearing. Complete the unified certification and replacement of law enforcement qualifications of law enforcement personnel throughout the system.

The third is to highlight business construction and improve management ability.

(thirteen) to deepen the total quality management of tax revenue. (14) Improve the tax source monitoring mechanism (15) and strengthen tax administration. (sixteen) to strengthen local tax collection and management. (seventeen) to strengthen the management of fund (fee) collection. (eighteen) to strengthen the management of ordinary invoices. (nineteen) improve the level of information application (twenty) improve the standardized system management. The fourth is to highlight the construction of work style and enhance the system image.

(twenty-one) to further improve the style. (22) further improve the style of writing. (twenty-three) to enhance the effectiveness of tax research. (twenty-four) to strengthen the construction of anti-corruption system. (twenty-five) to deepen the building of a clean and honest government. (twenty-six) seriously study and implement the spirit of the 17th National Congress of the Communist Party of China. (twenty-seven) to strengthen the construction of leading bodies at all levels. (twenty-eight) vigorously implement the quality improvement project. (twenty-nine) deepen the creation of civilization. (30) The key to promoting the efficiency construction of organs lies in implementation.