I got the verification code when I logged into Taobao, but I never got it. I also said that the message channel was busy. Please try again in 15 minutes. What happened?

Reason one: the mobile phone network is in poor condition, and the signal is poor, so the mobile phone can't receive the signal.

Reason 2: Your mobile phone has some software to intercept short messages.

Reason 3: Maybe you have applied to the operator to block the SMS number, or added a blacklist.

Reason 4: The mobile phone is in arrears or down.

First, check whether the number you provided in the service place corresponding to the verification code is the number you are currently using. If so, please solve the network problem and mobile phone problem. If you still can't receive it in the end, it is recommended to unplug the SIM and try another mobile phone.

If not, please contact the website customer service staff.