Iqooz5 can't get the text message

If the mobile phone can't receive SMS or MMS, you can check it by the following methods:

1. Some SMS/MMS messages cannot be received.

1. Check whether the number blacklist is set in the harassment information interception.

Enter the information App-3 o'clock in the upper right corner-harassment information interception-number blacklist. If the number is blacklisted, incoming calls and messages will be intercepted;

2. Check whether there is any third-party housekeeper software to intercept SMS/MMS.

Some security management software will intelligently filter the received SMS/MMS, so it is recommended to uninstall this application. The list of these softwares is generally named as "XX housekeeper" or "XX security assistant";

Please check if you just can't receive the SMS/MMS sent by Apple.

If you just can't receive the SMS/MMS sent by Apple's mobile phone, but you can receive the information sent by other mobile phones, it may be because the mobile phone number was bound to the Apple device before, and the other party sent iMessage instead of ordinary SMS. Please refer to Apple's official instructions to unbind the mobile phone number from the Apple device. The specific steps are subject to Apple's official instructions.

4. Check whether the content of SMS/MMS contains sensitive words, which makes the mobile phone unable to receive it.

Ask the other party to use test SMS/MMS, such as sending: hello, thank you, etc. , check whether it can be received normally. If it can be received normally, it means that the SMS/MMS sent before may contain sensitive words.

5. You can enter vivo official website-My-Online Customer Service-Enter labor and consult online customer service feedback.