What is the hotel room reservation process?

The booking process of modern hotels is different from that of traditional hotels, and modern hotels tend to be intelligent and autonomous.

(1) Reservation: After calling the hotel or making a reservation through the APP and website, the background system will automatically send a short message to the guest, including room number, time period, estimated room payment, door opening password and hotel location.

(2) Check-in: After finding the room number in the hotel, enter the password on the door lock or swipe the ID card to open the door.

(3) Check-out: When the guest replies to the message, the hotel front desk can know that the guest has checked out and immediately send someone to make rounds.

(4) Settlement: After receiving the check-out information of the guest, the backstage will immediately send someone to make rounds, and within half an hour, the system will inform the guest by SMS to check the check-in time, room number, house price and other consumption expenses, and then the system will automatically deduct the money for settlement.