My mobile phone is S4, and both incoming calls and text messages are numbers without comments.

According to your description, if your mobile phone only displays the number but not the name, I suggest you:

1. Create a new contact test in the mobile phone.

2. If it can be displayed normally, there may be something wrong with the mobile phone card. Please try to replace another mobile phone card with a contact.

I suggest you check whether the relevant third-party software is installed in your mobile phone. Please uninstall the software and try again.

4. If it still cannot be displayed normally, please back up the data and try to restore the factory settings (Setup-Reset-Restore the factory settings).

If there are still problems through the above methods, please bring the purchase invoice, maintenance card and machine to Samsung service center, and the engineer will check the machine and deal with it. Please click the following link to find out the specific location of Samsung Service Center:.

If you have any comments, suggestions and comments, please click: support.samsung.com.cn/survey.