What is the national spam complaint hotline?

Mobile Unicom announces free spam complaint number

[Selected Draft] Yan Jia [Source] Tencent 2008-03-201:31:00

China Mobile and China Unicom have recently stepped up efforts to control spam messages. China mobile users can forward spam messages to "10086999" or call "10086" to report; Users of China Unicom who receive spam messages can forward them to the "100 10" SMS complaint reporting platform. China Mobile Unicom said that it is completely free for users to forward short messages.

In fact, although the number "10086999" has been used for some time, most consumers are not familiar with it. Operators hope that more and more people will take up this weapon and control spam messages.

According to the customer service staff of China Mobile 10086, the specific reporting method is: put the sender's number in front of the spam message and separate it with an asterisk.

Forward to "10086999"; Then China Mobile will reply to the user with a short message, indicating that it has received the reported bad information and will handle it accordingly.

The customer service staff of China Unicom 100 10 said that the specific reporting method is as follows: send the sender number of the spam message together with the content of the spam message to "10010"; After receiving the user's report, China Unicom will reply to the SMS to remind the user that it has received the user's report and check the SMS.

Zhu Hanwu, general manager of Guangdong Huizhou Mobile Company, said in a radio interview that the most effective way to prevent spam messages is to forward them to "10086999". If it is illegal, the mobile company will forward it to the public security department. If it is a message sent by a partner of the mobile company, the mobile company will handle it and cancel the cooperation relationship.

At present, spam messages have become the biggest headache for mobile phone users. During March15 this year, the behavior of seven companies sending spam messages was exposed by CCTV party.

Xu Da, general manager of the marketing department of China Mobile Communications Group, later told CCTV that as a mobile operator, it is an unshirkable responsibility to control spam messages.

Since then, China Mobile has indicated that it will shut down the SMS services of seven companies exposed at the CCTV 3. 15 party.