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Why can't the SMS received by Samsung 9 105 be downloaded?

Dear Samsung users, hello:

According to your description, I suggest you try the operation according to the following steps:

1. Turn on the data switch of the mobile phone (the top curtain pulls down the data to light up/enter the settings of the mobile phone-wireless and network-mobile network-tick with data packet).

2. Open phone settings-More-Mobile Network-Access Point Name-Menu-Reset to default settings.

3. Send a new color message after successful setting (the previous MMS may not be received normally due to network or time problems).

4. Try to replace another SIM card.

5. If you can't send and receive MMS normally, please back up your mobile phone data (phone book, information, multimedia files, etc.). ) and restore the phone to the original settings-privacy-restore the original settings). If the problem still cannot be solved, you need to send your mobile phone to the nearest service center for testing.

It is recommended that you apply for "booking to the store" in Samsung official website and enjoy priority maintenance service:/pre-order.

After the appointment is successful, please bring your machine, invoice and warranty card to the service center you reserved on time.

Note: If you have any other questions, please pay attention to WeChat "Samsung Service" and further consult 24-hour WeChat customer service.

If you need help, please visit support.samsung.com.cn, and official website will provide you with multi-channel service support!