How to display messages when the phone is locked?

If you use a Huawei mobile phone and the message content is not displayed when the phone is locked, you can follow the following steps to troubleshoot:

1. Check whether the mobile phone is set to display the notification content.

(1) Set the incoming call information lighting screen: enter the setting, search and turn on the notification lighting prompt. In the information screen state, after receiving the notification, turn on the notification lighting prompt switch to automatically light up the screen.

(2) Open the notification content displayed on the lock screen interface:

EMUI 10. 1 Below: Enter Settings, search for screen lock notifications, and select to display all notifications;

EMUI 10. 1 and above: Go to Settings > Notifications, and turn off the option of hiding notification content.

(3) Open the license notice and display it on the lock screen:

Enter Settings, search and enter Application Management, find the application to be set, click Notification/Notification Management, turn on the notification permission switch, and set the screen lock notification display.

2. Check whether the mobile phone has a magazine lock screen.

Warm reminder: emui9.1& magicui2.1The following version: The functions of notifying the bright screen and displaying all notifications on the screen lock interface of mobile phone need to be realized in the magazine screen lock style. If the phone doesn't support magazine screen locking, it doesn't support this function.

Please follow the following steps to set the lock screen style to magazine lock screen: Go to Theme > My > Mashup > Lock Screen Style > Magazine Lock Screen > Application.

3. Check whether the phone uses face to unlock.

In order to protect the privacy of the owner, in the face unlock mode, the message content will be hidden and no details will be displayed when the screen is locked. If you want to unlock it with your face, but don't want to hide the message under the lock screen, you can set it in the following ways:

Method 1: Turn on the setting search and face recognition, enter the screen lock password, and turn off the screen lock notification switch of the intelligent display screen;

Method 2: Go to Settings > Notifications, and turn off the option of hiding notification content switch.

4. Check whether only some three-party applications do not display message details.

It may be that the three-party application itself has set the hidden message content. You can turn on the display message content switch in the settings of the three-party application. Take WeChat and QQ as examples:

Open QQ: click avatar > settings > message notification > message notification settings >; Notifications display a preview of the message.

Open wechat: go to me > settings > new message notification, and open the notification to display the message details.

5. Check whether the application has set an application lock.

Maybe the application has set the application lock (only emui9.0.1&; Magic UI 2.0. 1 and above), you can enter the settings, search to enter the application lock, see if the application lock of the application is turned on, and turn off the application lock switch of the application.

If the problem cannot be solved by the above methods, please back up the materials in advance (WeChat /QQ and other applications need to be backed up separately) and bring the purchase voucher to Huawei Customer Service Center for testing.