There is no sound in Galaxy Note3.

If there is no sound when the mobile phone plays music/video, suggestions: 1. Adjust the multimedia volume: Settings-Sound-Volume-Music, video, games and other media (media volume), and adjust the multimedia volume to the maximum. 2. Shut down and restart. 3. Check whether you are using your own player software. If not, try switching your own music/video player. 4. If your mobile phone supports the function of turning off all sounds, it is recommended to go to Settings-Accessibility-Turn off all sounds-uncheck it. 5. If there is still no sound when playing music/video, please back up the data (contacts, text messages, pictures, etc.) in the machine. ) and then restore the factory settings (Settings-Reset-Restore Factory Settings). If the problem still exists, please take the purchase invoice, maintenance card and machine to the Samsung service center for professional after-sales engineers to help test.