Why does Samsung's mobile phone automatically turn off as long as there is information or a phone during charging?

According to your description, it is recommended that you do the following:

1. If conditions permit, replace the spare battery. Test whether it is caused by poor battery performance.

2. Take out the battery, and clean the battery metal contact and the mobile phone battery contact with rubber. Eliminate poor contact caused by oxide layer of battery metal contact.

3. Back up mobile phone data (phone book, SMS, multimedia materials, etc.). ), and tried to restore the factory settings of the mobile phone, which initially ruled out the system problems caused by installing third-party plug-ins.

If the problem still exists, I suggest you take the three-guarantee certificate and send your mobile phone to the nearest Samsung service center for testing. Please visit the specific service center address:/support/location/supportservice.do? Page = service. Location and place. cid = cn _ PPC _ support _ service _ repair net _ 120522

Welcome to Samsung service to make an appointment:

. Samsung . com/support