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The SMS function of Samsung note3 cannot be used. What if the application is not installed?

Dear Samsung users, hello:

According to your description, if your mobile phone can't edit short messages, I suggest you:

1. Try to restart the phone.

2. Check whether the third-party information software is installed and try to uninstall it.

3. Back up data (contacts, text messages, photos, etc. ) and restore factory settings (Settings-Reset/Privacy-Restore Factory Settings).

4. Try to upgrade the mobile phone system.

If the problem still exists, it is suggested that you take your mobile phone, purchase invoice and maintenance card to the local Samsung after-sales service center for testing. Samsung service center address inquiry website: .samsung.com/support/servicelocations.asp.

If you have any comments, suggestions and comments, please click: support.samsung.com.cn/survey.