What should I do if I can't log in to mobile banking?

1. First confirm whether the mobile phone is set to prohibit texting, and turn on the settings of the mobile phone, other applications, and other application management.

2. When logging in to mobile banking and asking for SMS permission, select Always Allow.

3. Check whether the cell phone signal is normal.

4. Contact the customer service of the bank to confirm whether there is any problem with the mobile banking system.