The most effective platform for online complaints12345

1. Step one: Open WeChat on your mobile phone and search for "12345" in the WeChat search bar

2. Step two, the 12345 non-emergency rescue service system appears, and then click 12345 Enter the online mini program

3. The third step, enter the 12345 mini program and click "Submit Appeal" to make a complaint

4. The fourth step, fill in the content you want to appeal and your Personal information contact information, and finally submit the appeal information

12345 government service hotline (referred to as 12345 hotline) refers to the telephone number 12345, mayor’s mailbox, mobile phone text message, mobile phone A public service platform composed of client, Weibo, WeChat and other methods that specializes in handling hotline matters, providing "7×24 hours" all-weather manual services. The 12345 hotline can improve the level of serving the people, promote administration according to law, innovate social governance, and safeguard the legitimate rights and interests of natural persons, legal persons and other organizations.

Legal basis: "Criminal Procedure Law of the People's Republic of China"

Article 110: Any unit or individual who discovers criminal facts or criminal suspects has the right to They are also obliged to report or report the case to the public security organ, the People's Procuratorate or the People's Court. Victims have the right to report or accuse criminal facts or criminal suspects that infringe upon their personal or property rights to the public security organs, people's procuratorates or people's courts. The public security organs, people's procuratorates or people's courts shall accept reports, accusations and reports. Those that do not fall under one's own jurisdiction shall be transferred to the competent authority for handling, and the reporter, accuser, and whistleblower shall be notified

Article 111 Reports, accusations, and reports may be made in writing or orally. Staff members who accept oral reports, accusations, and whistle-blowing reports shall write down transcripts, which shall be signed or stamped by the reporter, accuser, or whistle-blower after they are read out correctly. Staff members who accept accusations or reports shall explain to the accuser or reporter the legal liability for false accusations. However, as long as the facts are not fabricated or evidence is fabricated, even if the facts of the accusation or report are inconsistent, or even wrongly accused, they must be strictly distinguished from false accusations. The public security organ, people's procuratorate or people's court shall ensure the safety of the reporter, accuser, whistleblower and their close relatives. If the reporter, accuser or whistleblower is unwilling to disclose his or her name and the behavior of reporting, accusing or reporting, the person shall keep his/her secret.

Article 112 The people's court, people's procuratorate or public security organ shall promptly review the materials of case reports, accusations, reports and surrenders according to the scope of jurisdiction, and shall consider that there are criminal facts that require criminal liability When it is considered that there are no criminal facts, or the criminal facts are obviously minor and there is no need to pursue criminal liability, the case shall not be filed and the accuser shall be notified of the reasons for not filing the case.