What does Alipay mean by saying that I don't cooperate to file a case?

The information provided is incomplete or does not meet the requirements. Alipay's filing requirements usually refer to the need to provide more personal or business information to meet its regulatory or regulatory requirements. The purpose of filing is to ensure the safety and compliance of user accounts and prevent violations and money laundering activities. If Alipay says you don't cooperate with filing, it may be because the information you provided is incomplete or does not meet its requirements. This may involve your identity information, bank account information, contact information, etc. Alipay needs this information to verify your identity and carry out risk management.