Pinduoduo customer service called me by private message. What should I do if I can't find evidence?

Keep the evidence to make a complaint.

Step 1: Enter the refund management page, find the corresponding transaction to view the refund details, and click "Modify Refund Agreement" within the specified time on the refund details page.

Step 2: Open the mobile phone WeChat, search for "Pinduoduo", enter the official account of Pinduoduo WeChat in Pinduoduo Mall, and click "Platform Service" in the lower right corner. Then you can see the contact with merchant customer service and platform customer service;

Step 3: If you want to contact Pinduoduo customer service, you can directly click "Contact" seller at the bottom of the shopping page;

Step 4: Click "Contact Platform Customer Service" to jump to the page of chatting with customer service, and then you can ask the customer service questions. There is already a complaint phone number below.

Pinduoduo Platform requires the customer service of merchants not to harass others, including but not limited to sending spam to others by phone, SMS, email, platform customer service tools, frequently contacting others, insulting or threatening others, etc. , will cause antipathy to others, affect their normal life or have a bad influence.

After reading the handling methods of swearing by Pinduo customer service, I think you should also try to understand these rules and then combine them.