Is the mobile phone manual or machine?

Mobile phone is an important telephone for epidemic prevention and control. It has many forms, which may be a landline phone, a private mobile phone number or an official fixed number, but it is usually dialed by a real person, basically not a robot, so we must be vigilant.

Is the streaming phone a real person or a robot? Mobile phones are usually made by real people.

Under normal circumstances, traffic controllers will use the dedicated line "12320". If there are too many traffic controllers in an emergency, the dedicated telephone will not be enough. In order to speed up traffic control, citizens will use office landlines or work mobile phones. After receiving these calls, they can provide the information needed for traffic control.

In addition, in combination with the needs of the flow adjustment work, individual citizens may receive calls from the police station in their current residence and activity area. In this case, please carefully screen the calling number first. When it is confirmed that it is a streaming call, actively and seriously cooperate with the streaming work.

When the caller doesn't answer the phone and mistakenly thinks that the fraudulent number hangs up directly and the phone is turned off, a short message will be sent to remind you that a special line for epidemic prevention and control in a certain district calls for important information. Please call back immediately!

What questions will the mobile phone ask? Personal basic information: including name, age, address and residence history.

COVID-19 vaccination record: including vaccination time, vaccine type and dosage, etc.

Health status: Have you been unwell recently? Have you seen a doctor recently? Whether there are "ten symptoms" such as fever, dry cough, fatigue, loss of sense of smell or taste, nasal congestion, runny nose, sore throat, conjunctivitis, myalgia and diarrhea;

Residence history and past history in the past 14 days;

Close contact history of cases: including * * * eating together, taking public transport, family members, etc. (Secret contact will be judged scientifically by public health professionals);

Other necessary information useful for disease prevention and control.

Why did you receive a streaming phone call? At present, most of the information mainly comes from the following three aspects:

First, investigation letters issued by other disease control departments or administrative departments, including close contacts (referred to as close contacts), close contacts of close contacts (referred to as sub-close contacts), general contacts and key risk personnel. ;

The second is the list of epidemic-related personnel in key areas pushed by big data;

The third is the process adjustment of the case or close contact.

The sending time of survey information is uncertain, which may be daytime or early morning. The information and information transfer personnel of CDC need to complete the information transfer or information verification immediately after receiving the investigation letter. If the information in the investigation letter is incomplete and there is no contact information, the public security system needs to cooperate.