How to check the return address when returning goods at Vipshop?

After the return application is passed, you can query the return address of the goods in "Return/After-sale-Return Details". At the same time, Vipshop will also send the return address to your mobile phone by SMS notification.

Specific operation process:

1. Enter the "My Orders"-"Self-service Return" page, find the order to be returned, and click the "Return" button;

2. Read the return policy, choose the return reason according to your actual situation, and click "Submit Return Application";

3. After submitting the return application successfully, the system will automatically prompt the return refund information, and click "Cancel Return" if necessary;

4. After the self-service return application is successful, relevant professionals will examine and approve it within one hour. If the status is "Return Approved", you can send the goods back to Vipshop to handle the return (at this time, Vipshop will also send SMS and on-site messages to members);

5. After the return application is passed, you can query the return address of the goods in "Return/After-sale-Return Details".

Extended data

Vipshop will shop and handle the return conditions within seven days after receipt:

1, home appliances: the goods are in good condition, the certificates are complete, and they have not been activated and used;

2. Large furniture: the goods are in good condition, the documents are complete and unused; ?

3.3C products: the goods are in good condition, and the goods themselves, accessories, trademarks, relevant certificates and bills are complete; There shall be no unauthorized maintenance, alteration, destruction, alteration of compulsory product certification marks, indication labels, machine serial numbers and other traces, and there shall be no unrecoverable traces of appearance use or data use such as activation, authorization information, unreasonable personal use data retention, etc.; ?

4. Boutique goods: the goods are in good condition without wear and tear, and the accessories are complete and unused.

Note: If the returned goods do not meet the above-mentioned 7-day unreasonable return conditions, they cannot be returned, and the returned goods will be returned to your receiving address according to the original route.

Reference materials Vipshop-Return and Refund Protection Center