How to cancel the mobile service package

The methods of unsubscribing from the mobile service package include texting, calling customer service, logging in to the online business hall, and going to the business hall to handle it.

1. Send SMS: China Mobile provides unified inquiry and unsubscribe service of 0000. Send the short message "0000" to 10086, and you can inquire about the subscription status of monthly value-added services and the corresponding tariff standards. You can also choose to unsubscribe from one or more services according to the query results.

2. Call customer service: You can call China Mobile's customer service number 10086 to unsubscribe from the package service through manual service. To call customer service, you need to provide your mobile phone number and ID number, and the customer service staff will cancel the subscription as required.

3. Log in to the online business hall: You can log in to the online business hall directly to unsubscribe from the package business by using China Mobile's online business hall account. After logging in to the online business hall, you can find the function of "business inquiry" or "business handling", select the package business to unsubscribe, and then click "unsubscribe".

4. Go to the business hall: If it is not convenient to unsubscribe from the package business through the above methods, you can go to China Mobile Business Hall. In the business hall, as long as you provide your mobile phone number and ID number, the staff will help you cancel your subscription.

China Mobile Communications Group Co., Ltd. (hereinafter referred to as "China Mobile") is a central enterprise established in 2000 according to the reform of the national telecommunications system, and Yang Jie is the current chairman of the company. 200 1 listed on the Shanghai Stock Exchange. In terms of network scale, customer scale, profitability and market value, China Mobile has become the largest telecom operator in the world. China Mobile is mainly engaged in mobile voice, data, broadband, IP phone and multimedia services. It has well-known brands such as M-Zone, Shenzhouxing and GSM, and has the international networking unit of computer Internet and the right to operate international import and export business.