Alipay has no SMS to verify identity information.

When modifying the password of Alipay account, the system will provide different reset methods for each customer according to the account status. If you can't use other self-service methods, please click on the manual service submission.

Manual service: The system will send an email to your Alipay account. You need to answer questions or fill in relevant identity information according to the email prompts. After submission, the customer service will verify it within 48 hours, and the audit result will be notified to you by email or SMS.