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Abnormal account transaction of China Merchants Bank leaves the counter. What should I do?

The abnormal account transaction of China Merchants Bank is a counter transaction, which means that this bank card can't be traded in mobile banking, online banking or automatic banking, but you can still go to the business outlets of China Merchants Bank to handle counter business. This situation is generally because the cardholder's personal information in the bank has expired, such as the expired ID card information. If the reserved personal information has expired, you need to bring the latest identity information to the business outlets to reissue the information.

It may also be because this bank card has been useless for more than half a year, and the bank automatically turned this card into a dormant bank account. In this case, the cardholder also needs to bring his ID card and bank card to the business outlet of China Merchants Bank to activate the business.

In addition to the above two situations, there is another situation that will also cause the bank card to freeze. Bank cards with illegal transactions and suspected money laundering. A large amount of money transaction in a short period of time, or many large transactions in the middle of the night will also trigger the alarm of the anti-money laundering system, and the bank card will be automatically frozen. In this case, it is impossible to apply for opening a business outlet. You can only consult the public security organ to see if your account has the above problems.

Another situation is telecom fraud. When we receive this message, we must not reply in a hurry. If you call back according to the above telephone number, you will fall into the trap set by them step by step. Liars will say that our bank account is suspected of illegal operations such as money laundering and has been locked as a financial fraud account.

If cardholders are slow to respond, or follow their tips step by step irrationally, it is easy to cause serious economic losses. Once you receive such a call or text message, don't call back or connect. The best way is to call the official customer service number or go directly to the business outlets for consultation.

In short, no matter what causes the abnormal account transaction to leave the counter, don't worry, just take your ID card and bank card to the business outlet to accept it. As long as it is not suspected of fraud, money laundering and other illegal acts, we will solve the problem later.