Is it a scam to play the train ticket discount project?

Xuzhou Companion Information Technology Co., Ltd. can play, and publicity can buy train tickets at a discount of 5-9. I spent 882 yuan to buy tickets, and all failed. After the ticket purchase failed, the money was not returned, and there was no follow-up after contacting the platform, which was a fraud. First, I said that I could buy tickets at a 10% discount, and then I failed to buy tickets inexplicably, so I paid in advance, and the money went to the balance of the software. Then I had to return it, and I kept reviewing it, saying it would take 7- 15 days, only one working day. After waiting for 15 days, there was no news, and the customer service phone couldn't get through. The online customer service was perfunctory, so I told him that I didn't have the right to apply for a refund. Many people