What common shortcut phrases and automatic replies do Taobao customer service have?

1. As Taobao customer service, you first need some short greetings. Hello dear, welcome to XXX's store. Dear, welcome, may I help you? Dear, welcome to buy. Do you have any questions? Dear, happy shopping, what product do you want to inquire about?

2. For customers who are bargaining, you may need the following shortcuts. Dear, you can get coupons, get X yuan off when you spend XX yuan, and get X yuan off when you spend XX yuan. Dear, we are a manufacturer, and the price is already the wholesale price, there is nothing less. Dear, everything in our store is at wholesale price. I just checked it out and you have received all the coupons. It is also quite cost-effective! Dear, this is the only event now. Free shipping is available for styles that meet the event requirements or are marked with free shipping within the free shipping range~

3. For those customers who have not paid for the photos, A friendly reminder may be needed. Dear, the order price has been changed and payment is ready. Dear, your goods have been reserved and packed, please pay as soon as possible and ship them to you! Dear, your order has not been paid yet. You can pay and ship it at any time. Dear, our truck is leaving soon. Take the photo before X point and we can deliver it to you today!

4. For those customers who urge you, you can use the following shortcuts to reply. Dear, each order will be shipped according to the payment time. We will arrange it for you as soon as possible after you take the photo and pay. Please wait patiently! Dear, we have already urged you to get a piece of ViewSonic. The sorting of this arrival requires time. I will follow it here! Dear, it usually arrives in 2-3 days. The courier is a third party and we have no control over it. We will rush for the express delivery. Dear, your package has arrived in XXX city, you can receive it tomorrow.

5. For those customers who return goods, you can also use some shortcuts. Dear, when sending express delivery, be sure to write the order number and Taobao account number on a small slip of paper so that it can be processed promptly. Remember not to send pay-on-delivery items by ordinary mail. Your return has been accepted by our company. Please remember to fill in the courier number of your return so that our company can process the refund for you. If you do not fill in the courier number of your return in time, the system will time out and close your request for refund. Thank you. Pay attention to our company! Wish you a happy life! Dear, we will handle the after-sales service for you later, and you will be refunded after receiving the goods! Dear, after applying for a refund, please return the goods and gifts. Please keep the goods intact. We will process the refund after receiving the inspection.