How to cancel the mobile phone number of Telecom?

There are offline cancellation, telephone cancellation, online customer service cancellation and so on.

1, offline logout

Offline cancellation is the only way for telecom to cancel the mobile phone number at present. Users need to bring the original ID card and telecom mobile phone card to the telecom business hall for cancellation.

2. Call cancellation

Users can call the telecom customer service phone number 10000, select the "account cancellation" service according to the voice prompt, and then provide relevant information to complete the operation of canceling the mobile phone number.

3. Online customer service cancellation

Users can open the telecom business hall APP, click "Customer Service" and then select "Online Customer Service". Enter "account cancellation" in the dialog box and connect, and then click "Connect human customer service". The manual customer service will confirm the number and package, and select the corresponding account cancellation steps according to the package of the card. Some are account cancellation links, and some are official WeChat accounts. Account cancellation can be carried out according to customer service steps.

Matters needing attention in canceling mobile phone number

1, backup the phone book

With the development of the Internet, friends and family can contact each other through social apps. Phone books and text messages have become less common. However, when there is no network or in an emergency, the telephone becomes the first choice. Therefore, before canceling the phone number and replacing the phone, you must back up the phone book to avoid the loss of UIM/SIM card or the "loss" of contacts.

2. Change the bank card binding

At present, many apps on mobile phones need to bind bank cards, so before canceling the mobile phone number, it is necessary to modify the account number and unbind the bank card to prevent information leakage. Users who have stopped or cancelled their numbers need to go to the bank outlets with their bank cards and ID cards.