The mobile phone cannot receive 12345 short messages, but it can receive other short messages.

1. Install the mobile phone card.

2. Check whether the mobile phone is in arrears and pay in time.

3. Check whether the cell phone signal is full. If not, please go to a place with clear signal to receive the message.

4. Check whether security software is installed in the mobile phone. The blacklist setting of security software will intercept such messages. We can check whether the short message with verification code 12345 is blocked.

5. Check whether the mobile phone card is damaged. If it is damaged, please replace it in time.

6. If an application for SMS verification code is submitted through the website, and our browser's security level is relatively high or the third party 12345 and website data are blocked, the request for SMS verification code may not reach the other party's background, so it is necessary to reset the browser's security level or turn off the browser's setting to block the third party 12345. Then reapply for verification code to send.