Soul means to restrict others from chatting with me.

Harassment or fraud, correct and abide by the rules of the platform; Abuse of chat function, contact soul platform, etc.

Harassment or fraud: The other party may be impolite, inappropriate or fraudulent, so you must limit the chat function of the other party. You need to check whether you have any misconduct or violation of platform rules, and if so, please correct and abide by platform rules.

Abuse of chat function: the other party may frequently send spam, advertisements, malicious links, etc. , or use the chat function to commit illegal acts, thus being restricted or prohibited from chatting with you by the platform. You need to contact the customer service team of Soul platform, provide relevant evidence and explanations, and ask them to help solve the problem.