The courier has signed for it, but has not received the text message. What happened?

Generally, the courier or the point of sale sign for you, so you should call the courier or the point of sale to confirm, so as not to lose the courier. This is called fake receipt, which is prohibited by major express delivery companies.

The reasons for this situation are:

First, the training or management of employees in the express delivery industry is still relatively lacking, which has a lot to do with the strong mobility of employees in the express delivery industry.

Second, it is an objective reason. It is true that judging from the number of dispatches per day, if the courier operates according to the standard one by one, it will cause great pressure on his work, but it is not the cause of service problems.

Express sign-off means that the courier has delivered the express to the recipient, and the recipient has signed for confirmation. Signing means that the Taobao order shows that it has been signed.

Generally, this situation is either signed by the courier or the outlet, and this situation will be delivered to the recipient on the same day. Either someone takes the initiative, in which case you should contact the courier company immediately and ask the courier to help recover it; If it cannot be recovered, the sender can claim compensation from the courier company.