Sales interview questions and answers

Sales: refers to the act of providing products or services to a third party by selling, leasing or any other means, including related auxiliary activities, such as advertising, promotion, exhibition, service and so on, to promote this behavior. The following are the questions and answers I brought to the sales interview, hoping to help you.

FREQUENTLY ASKED QUESTIONS

First, introduce yourself.

Second, the reasons for job hopping (why did you choose this industry for your first job)

Third, the understanding of sales and the understanding of medical posts.

Fourth, why do you think you can do pharmacology? What ability do you have to do this job?

5. How do you solve these problems in the face of public opinion, sales indicators, customers' uncooperative, etc?

6. What is your greatest success or frustration?

Seven, their own advantages or disadvantages

Eight. Short-term goals and long-term plans

Nine, others (colleagues or leaders) on their own evaluation

Professional interview questions of sales staff

Please tell me about the most difficult sales experience you have encountered. How do you persuade customers to buy your products?

A: The most difficult time was Guangzhou No.2 Automobile Company. As we all know, Guangzhou No.2 Automobile Company is a large state-owned enterprise. Speaking of all kinds of complicated relationships, many people are reluctant to do it. I did a lot of work before I went, but I found the most critical person in charge for two days. From the purchasing department of their company to the material company, from the material company to the repair shop, and then from the repair shop to the finance department. Finally, I found the person in charge of the terminal: Wu Jingli from the Finance Department. After dating Wu Jingli twice, she finally agreed to meet me and have a talk. I have done a lot of work before this, including the number of vehicles they have now. Main models, current supply and so on. Including their purchasing process, fund settlement method and so on. Of course, the most important thing is some problems they encounter in the purchase process. After meeting Wu Jingli, I talked with him for two and a half hours. Because I put what I know about a problem in their purchasing process or some details they didn't notice, and how to solve these problems and save purchasing costs, and finally talked about our company, whether our products are suitable for their business needs and so on. After the talk, I went to see the managers and purchasing leaders of all branches of their subordinate enterprises and had a very good communication. So a month later, we became the only supplier of the second automobile company without bidding channels.

What are the three main reasons why people buy products?

A: Demand, desire and satisfaction.

How much do you know about our product line and customer base?

A: I don't know much at present. Mainly dealers and builders.

What do you like and dislike most about sales? Why?

What I like best is business negotiation with customers. Because it helps to improve yourself, communicating with different people is equivalent to learning from different people. I don't like what my boss or boss asks me to do after work. Because it is clear between public and private.

How do you feel if you are rewarded?

A: What is recognition is also a responsibility, because if you love rewards, you have the responsibility to do better.

What is your typical working day?

Answer: Go to work at 9: 00 a.m. 10 minutes to make a day's work plan, and then prepare all kinds of materials needed for the day's work. 10 points to contact or visit customers. End the day's business trip around 4 pm and return to the office. Summarize the results of today's visit and implement all matters agreed with customers. Check the work of the day at 5: 30 to see if there is any unfinished work. If you have finished, don't leave your job.

What four qualities should a good salesperson possess in order to succeed? Why do you think these qualities are important?

A: Serious, enthusiastic and diligent, with considerable communication skills and business skills.

Earnestness is the guarantee of doing a good job. Only when you are serious can you do it well. If you are not serious, you can't do it well.

Enthusiasm: In fact, this is a working mentality. Not good for business work. If you have a mentality, you can't say the same thing and do the same thing day after day.

Effort: No pains, no rewards.

Communication skills and service skills: this is the ability and method of work.

What's the difference between telemarketing and face-to-face selling? What special skills and methods are needed for successful telemarketing?

A: Language skills and the scientific frequency of telephone calls.

In your previous job, what methods did you use to develop and maintain existing customers?

A: Continue to visit?

If you give a sales class to new employees, what will you talk about in the class? Why?

A: Corporate culture, product introduction and the most effective way to sell the company's products.

Because an employee must first understand his own enterprise and team, know what kind of people he is working with, and then know his own weapons. Products are weapons on the battlefield. If you can't use a gun, you won't win or lose in a fight. Third, tell him how to win the war.

Please talk about the most typical sales methods and techniques you used in your previous job.

A: Telephone contact and interview. Be sure to call or text back the visiting customers within 24 hours after the visit. Then send holiday wishes to all customers on weekends or holidays. Kung fu transcends poetry. Customers will only accept your company and your products if they recognize you.

Tell me an experience: the sales task assigned to you is very big, and the time to complete the task is very short. What methods do you use to ensure the achievement of the sales target?

A: divert your attention. Cooperate with others or outsource.

Did you exceed your sales target? How did you achieve such a performance?

Yes, luck and hard work.

Generally speaking, how long does it take from customer contact to final sales? How to shorten this time period?

How to turn casual buyers of your products into regular buyers?

A: The most normal situation is three times. Seven times at most. If a customer can't talk about business after seven meetings, it means that the customer will not cooperate with you at all. According to the calculation of every contact time interval of two days, it is generally about one week.

When you take over a new marketing area or a new customer base, how do you make these people become your regular customers?

A: Establish a good customer relationship.

What preparations should I make in advance to make a sales call?

A: Prepare relevant information about customers. Product information of the company. Pens, notebooks, etc.

How do you deal with paperwork that has nothing to do with sales activities?

Answer: use off-duty hours or night treatment;

Please sell me this pencil.

Hello, is your child there? If he bought this pencil as a gift, he would be very happy.

What do you think is the most important feature of sales call? Why?

A: Sincerity, enthusiasm and persistence. Because telemarketing can only impress customers with sound if it is sincere. Only enthusiasm can influence the customer and inspire his buying enthusiasm. Persistence is due to the low success rate of telemarketing. Therefore, it is necessary to persevere in order to have a good performance.

Which do you prefer, dealing with existing old customers or dealing with new customers? Why?

A: I like them all, and I prefer talking to new customers. Because you can learn more new things by meeting new people.

If a customer has been buying products similar to yours, but the price is much lower than yours, how can you convince this customer to buy your products?

Answer: differentiation, let the customer know the difference between our products and the products he sells.

What qualities and skills can make you stand out from many salespeople?

A: Hard-working, earnest, persistent, good communication skills and professional skills.

If you encounter such a situation: your products and services are really needed by a company, but many people in that company strongly demand to buy the same products with lower quality but lower price. What should you say when customers ask you for advice?

Answer: Compared with customers, compared with quality, compared with product use time, social influence and other aspects. Help or guide customers to judge what kind of products are right to buy and sell.

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