I am a user of Shenzhouxing. I accidentally deleted a short message about the service password sent by 10086. I don't know what my service password is. I ...

Hello, if you are a customer of Beijing Mobile, the customer service password cannot be queried. If you forget your password, you can reset it through websites, business halls and other channels. The method is as follows:

Website processing path: you log in to Beijing Mobile Portal and enter the online business hall-business processing-basic service-customer service password business in turn. When handling this business, you need to provide three call records or short message records in the last 90 days, and at least 1 in the three records is an incoming call record. After verification, you can set a new customer service password.

Note: 1. The input method for verifying the fixed telephone is: area code+fixed telephone number.

2. Call records are not included, such as 1 10,19, 120,122,999, 12530,/kloc.

Business hall procedures:

Registered customers in real-name registration system: You only need to hold the original valid ID of the owner.

Non-real-name registration customers: You need to hold your original valid ID card and provide the records of three phone calls or short messages in the last 90 days, in which 1 record must be the caller, ensure that it is consistent with the records in the billing system, and the latest recharge amount, any existing active application business functions (except those enabled by default) or the business handled in the last three days before you can handle the password reset business. Tips: After the password of prepaid non-real-name customers is reset, real-name registration is required.

Tip: The above methods are applicable to upgrading standard cards, listening cards, home cards, 5 yuan cards and GSM brands in M-Zone and Shenzhouxing. Please refer to.