Solution to Samsung's Abnormal SMS Reception

Dear Samsung users, according to your description, I suggest you try the following methods.

Change the SMS sender

I suggest you change someone or send yourself a short message and try to receive it normally.

Clear information data

It is recommended that you go to Settings-Applications-All-Information-Clear Data.

Replace SIM card

Try to replace another SIM card.

Uninstall third-party software

Do you have mobile phone security guard software or some third-party software programs installed in your mobile phone? If so, try uninstalling it.

Restore factory settings

It is recommended that you restore the factory settings of the machine, as follows: Setup-Reset-Restore the factory settings (however, since all the data in the mobile phone will be lost after the factory settings are restored, it is recommended that you back up important data such as phone book, video and pictures in advance).

Firmware upgrade

It is recommended that you try a firmware upgrade. (Settings-About Equipment-System Update)

Samsung service center

If there are still problems through the above methods, please bring the purchase invoice, maintenance card and machine to Samsung service center, and the engineer will check the machine and deal with it. Please click the following link to find out the specific location of Samsung Service Center:.