12329 is the message true?

The information sent by 12329 may be true or false.

12329, as the China provident fund service hotline, has always been regarded as one of the important ways for people to solve the provident fund problem. However, the reports about 12329 scam are increasing gradually, which makes people question its authenticity.

12329' s scam mainly involves telephone fraud and false services. In the telephone fraud, the liar will pretend to be the customer service staff of 12329, claiming that the user's provident fund account is abnormal and needs to provide personal information to solve the problem. Once the cheated person provides personal information, the swindler can steal the funds in his provident fund account.

Another scam is false service. Some criminals set up illegal websites or publish false information on social media platforms, claiming that they can provide various provident fund-related services through "12329 provident fund labor service hours". However, after the customer dials the relevant number, either no one answers or charges a high service fee, thus defrauding the user of money.

The reason for being cheated

First of all, the disclosure of mobile phone numbers is a key factor leading to the spread of scams. Many people need to fill in their personal mobile phone numbers when applying for provident fund, and these mobile phone numbers are easily obtained by criminals. Once the scammer has mastered the mobile phone number, he can send fraudulent information and phone number to the victim and pretend to be a provident fund staff.

Secondly, the public relies too much on the 12329 hotline. As matters such as provident fund can only be handled through the hotline 12329, many people choose to call this hotline when facing problems. Liars take advantage of the public's dependence to implement various scams. Finally, some local governments have dereliction of duty in provident fund services. According to reports, some government agencies have not established a sound supervision mechanism, which leads to opportunities for scammers and directly contributes to the occurrence and spread of scams.