My Alipay has been stopped. Clicking on real-name authentication prompts that the account is risky, and clicking on cash withdrawal prompts that it cannot be operated. What should I do? Can I withdraw

My Alipay has been stopped. Clicking on real-name authentication prompts that the account is risky, and clicking on cash withdrawal prompts that it cannot be operated. What should I do? Can I withdraw money? Alipay without real-name authentication cannot withdraw cash.

Method 1: You re-register an Alipay, then authenticate with your real name, and transfer the money from the Alipay that you had money before to the Alipay that has been authenticated with your real name now, so you can withdraw your bank card (or your friend has a real-name Alipay, so you can transfer the money to him first and then take it out).

Method 2: You can call customer service for consultation and will give you a satisfactory answer.