I bought something on Taobao. Yesterday, my school’s Yuantong Express collection point sent me a text message asking me to pick it up. I just went there today, but the person at the collection point s

I bought something on Taobao. Yesterday, my school’s Yuantong Express collection point sent me a text message asking me to pick it up. I just went there today, but the person at the collection point said they didn’t have my courier.

Apply for a refund and ask the seller to contact the courier to solve the problem. After all, it is a courier sent by the seller. Keep the text message sent by the collection point and ask the collection point why the goods have not arrived since the text message was sent. ? How did he know you had your package and your mobile phone number before it arrived?

Three days after applying for a refund, you can ask the Taobao assistant to intervene. Let’s see the result. If Taobao determines that the collection point is a formal recipient, then the money may not be returned and no one will return the goods to you.