Why did Taobao give me a refund? The mobile phone didn't receive the text message.

To apply for a refund, Taobao can't find your mobile phone number through the backstage order, and then send a message to tell you a refund. Taobao doesn't have this function. Unless it is operated by the seller with other software.

Taobao will only tell you after you apply for a refund that your order has been refunded through mobile phone Taobao or Ali Want Want. When the seller agrees to refund, Taobao will continue to tell you that the seller has agreed through mobile phone Taobao or Want Want.

However, in the case of text messages, Taobao won't send text messages about refunds, except that there will be SMS reminders of the amount changes when the online banking money arrives.