Convenient Service Center phone number

12345.

One-stop service! From now on, the convenience hotline will be 12345!

The General Office of the State Council issued the "Guiding Opinions of the General Office of the State Council on Further Optimizing Local Government Service Convenience Hotlines."

The "Opinions" require that the merger of government service convenience hotlines other than 110, 119, 120, 122 and other emergency hotlines be accelerated. Before the end of 2021, the government service convenience hotlines established in various regions and the relevant departments of the State Council will be And the local government service convenience hotline is provided with one number service.

After the merger of various regions, the hotlines are unified into the "12345 Government Service Convenience Hotline", and the voice call number is "12345", providing "7×24 hours" all-weather manual services.

Acceptance scope of the "12345 Government Service Convenience Hotline"

1. Acceptance

Various non-urgent demands from enterprises and the public, including economic adjustment, market supervision, social Consultation, help, complaints, reports and opinions and suggestions in the fields of management, public services, ecological and environmental protection, etc.

2. Not accepted

Matters that need to be resolved through litigation, arbitration, disciplinary inspection and supervision, administrative review, government information disclosure and other procedures and matters that have entered the petition channel, as well as matters involving state secrets , business secrets, personal privacy and matters that violate social order and good customs.