How to complain to China Postal Administration? Can I complain online?

You can make a complaint call or log in to official website to make a complaint.

Call 1 1 183, and press 4 * to transfer to manual customer service. Cold tone, tough tone. Generally, even if I call the local city bureau to reply to the first call, there will be no result. If the local bureau doesn't reply that day, continue to dial 1 1 183 the next day. Generally, after my phone is connected the next day, the customer service girl asks me to provide the single number. On the third day or a few days later, if there is still no reply, directly enter 1 183. When the customer service speaks, be direct. At this time, the customer service who answers the phone will try to ask you why and then tell you why.

Post a complaint in official website. It's complicated You need to register an account.