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Why can't I find logistics information when I buy something at Apple Store?
After placing an order and paying, you will receive an email or iMessage message to confirm the order details, including the estimated delivery time or delivery date of each item. When your goods have been shipped and ready for delivery, we will send you a delivery notice containing carrier and cargo tracking information by email or iMessage.
You can also visit self-service at any time to check the latest order status. You can view the order number, order date, order status, expected delivery or delivery date, and tracking information of delivered goods.
Track order information:
You can click the "Track Shipment" link on the order details page to track the products that have been shipped. You can also track the delivered products in the email notifications or iMessage messages you receive. ?
If you order multiple products with different delivery times, you will receive a separate delivery notice after each product is delivered. For more information, please refer to "Shipping and Delivery" in Apple Online Help.
After placing the order, we will send you the order information by email. The email you receive depends on whether you choose to deliver or pick up the goods. If there are multiple items in your order, you may receive an email corresponding to each item.
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