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How to write the "Information Security and Confidentiality Management System" in the application materials for a value-added telecommunications business license
Post it to you? I want to change it myself. I applied for SMS and call center.
1. Our company has established a sound information security and confidentiality management system to implement an information security and confidentiality responsibility system and effectively assume the responsibility for ensuring network and information security and confidentiality. Strictly follow the principles of "who is in charge, who is responsible" and "whoever sponsors, who is responsible", implement the responsibility system, clarify the responsible persons and responsibilities, refine the work measures and processes, establish and improve the management system and implementation methods, and ensure the use of the network and the provision of Security of information services.
2. All text message content updates are completed by company staff, who are highly qualified, professional and have a strong sense of responsibility. All information on the SMS platform must be reviewed and approved by the leader in charge before being released.
Staff will strictly abide by relevant national laws, regulations and related regulations when collecting information. It is strictly prohibited to disseminate information that is expressly prohibited by relevant laws and regulations (i.e., the "nine prohibitions") through our company's SMS platform. Once discovered, it will be deleted immediately. The call center's external customer service terms, telemarketing scripts, etc. have all been reviewed. During the operation of the call center, real-time monitoring agents have been set up. All staff conversations are recorded, and random inspections of recordings are arranged to ensure the security of information.
3. Comply with the system for monitoring, saving, clearing and backing up SMS and call center service information. Carry out the cleanup and rectification of harmful information on the Internet, report and assist the public security organs in investigating and handling illegal and criminal cases.
4. All information is backed up in a timely manner. In accordance with relevant national regulations, the SMS service system will save system and user SMS sending and receiving records within 5 months; the call center service system will save call and answering records within 6 months
5. Develop and comply with safety education and training system. Increase publicity and education efforts to enhance users' network security awareness, consciously abide by laws and regulations related to information security management, and do not leak secrets, produce or disseminate harmful information.
Hope it is useful to you
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