Why can't I get a short message from the opening member requesting to resume confirmation on my mobile phone?

1. You can enter the Thunder Value-added Service Payment Center and click on the monthly subscription of mobile phone to see if your mobile phone is in the area that supports monthly subscription.

2. You can check whether your mobile phone is installed with firewall or antivirus software, or the mobile phone is set with signature to block short messages. I suggest you quit this kind of software and try again.

3. You can check your mobile phone signal and ask your mobile phone operator whether the port of value-added service 10663355 is blocked.

4. If all the above conditions are normal, it is suggested that you change the time period for customization, or insert your mobile phone card into another mobile phone to send short messages.

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