What is the situation of intelligent quality inspection?

Quality inspection is to detect the work content of customer service, or find loopholes in service, correct and improve service level. Intelligent customer service system has speech recognition technology, artificial intelligence and big data technology, and automatically checks customer service work. You can consult the manufacturer for details. At present, Ronglian is more common in the market.

Intelligent customer service systems are online customer service and voice customer service respectively. Voice customer service is through communication with customers. Quality inspection is to use natural semantic processing technology to convert speech into text first, and then detect the content. Through data analysis, help customer service personnel correct mistakes and improve service quality.

Ronglian is a professional information technology company. Ronglian's customers include, but are not limited to, State Grid, China Mobile Online, Haier Holdings, Bank of China, Industrial Bank, Shanghai Pudong Development Bank, China Merchants Securities, PetroChina, Sinopec, CRRC Group, China Ping An, Hyundai Motor, Tencent, JD.COM, Baidu, 360, Xiaomi, Today Headline, Learn and Think, SF Express, etc., covering the financial, manufacturing, energy, Internet and other industries in an all-round way.